Returns & Exchanges
At Shopgeneralpublic, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply ensure your pieces are in their original condition to receive a full refund or store credit.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing